This short video is designed to show you how to monitor what people are saying about you on the web. Using Google Alerts you will be notified immediately if someone is mentioning your dealership in blogs, forums, websites, or even news sites. Put yourself in a position to take action and keep you clients happy. Unfortunately the clients that are unhappy about something at your dealership will quickly tell the world but won’t tell you so you can resolve their issue. By being informed in a timely matter you will be able to make things right and then let the world know.